Thank you for your help in keeping my sanity throughout my ordeal. I knew that I could always reach you for assistance and advice. The few times I did leave a message, I was happy that I always got a call back right away. I will always remember the day I fell to pieces in your office. You assured me that we would work together to obtain a positive result. After a bad decision on my part, and knowing that you would have been justified in quitting the case, you said, “I will not abandon you”. I will forever be grateful for those five little words.